Terms & Conditions

$79 Deal covers all labor costs involved with repair of a house hold PC.
Must be delivered to 125 Woogaroo St Ellen Grove between 7.30 AM - 10 AM Monday to Friday.
Exclusions are

  1. Personal PCs & Notebooks only.
  2. Servers are not covered.
  3. PCs with Raid Setups
  4. Backups are extra
  5. Laptop LCD &PCB replacement are not covered.

Terms subject to change with out notice. Please call if your not sure.

  1. Warranty
    1. All new computers come standard with 12 months warranty from date of purchase.
    2. All onsite warranties are for the delivered address only. Transferring to a new address requires approval by Onsite IT Services.
    3. Should you move and you're no longer within Onsite IT Services service area, it is the buyers responsibility to make arrangements for the computer to be delivered to Onsite IT Services.
    4. ALL postage and handling costs are the responsibility of buyer. Onsite IT Services will not be responsible for any postage costs.
    5. Onsite IT Services will not pay for any third party tech to service, or do any repairs what so ever.
    6. All warranties well be address as soon as possible but Onsite IT Services will not be held responsible for the Warranty repairer's turnaround times. It is normal for warranty repairs to take anywhere from 24hrs to 30 days.
      1. Mainboard faults usually take the longest to address due to having to be sent back to the manufacturer.
      2. FDD, CD/DVD players, Power supplies will typically be done with in 24 business hours.
    7. Onsite IT Services will not be held liable for any data lost due to hardware failure
    8. Onsite IT Services provides all cd's & licenses with new computers, it is your responsibility to keep them safe.

 

These terms and conditions are subject to change at any time with out notice.